Privacy Policy

We may collect the following types of information:

• Personal Information: Name, phone number, email address
• Incident Information: Details about your accident or legal inquiry
• Device & Usage Data: IP address, browser type, pages visited
• Communication Data: Records of calls, text messages, or emails
• Technical Data: Information collected through cookies, tracking pixels, and similar technologies

By submitting your information through this website, you:

• Consent to the collection and use of your information as described in this policy
• Consent to be contacted by phone, text message, or email regarding your inquiry
• Acknowledge that such communications may be made using automated technology

Consent is not a condition of purchasing any goods or services or receiving legal services.

You may withdraw consent at any time by:

• Replying “STOP” to text messages
• Contacting us directly

We maintain records of consent where required by applicable law.

We use collected information to:

• Respond to your inquiry
• Connect you with licensed attorneys
• Evaluate potential legal matters
• Improve website performance and user experience
• Communicate via phone, SMS, or email in compliance with applicable laws
• Maintain legal and regulatory compliance

We may share your information with:

• Participating law firms, including DK Law
• Call centers and intake service providers
• Technology vendors and service providers such as CRM, hosting, and analytics providers
• Government or regulatory authorities if required

We do not sell personal information in the traditional sense, but information may be shared for the purpose of connecting you with legal service providers.

We may use artificial intelligence (AI), automated systems, or decision-support tools to:

• Assist with lead intake and routing
• Analyze inquiries and improve service efficiency
• Support communication and operational processes

AI tools are used to support administrative and marketing functions only.

• AI does not provide legal advice
• AI does not make final determinations about legal eligibility
• Any evaluation of a legal claim is conducted solely by a licensed attorney
• Users should not rely on automated outputs as a substitute for professional legal advice.

This website is an attorney advertisement.

• AccidentClaimHQ is a marketing and lead generation service and is not a law firm.
• We do not provide legal advice
• We do not make determinations regarding the validity of legal claims
• Legal services are provided by licensed attorneys
• Any information submitted may be shared with a participating attorney for evaluation
• No attorney-client relationship is formed unless and until a written agreement is executed with a licensed attorney.

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

• Request access to personal information we collect about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information

Requests may be submitted via:

• Email: info@innovatcs.com
• Phone: 301 909 8599

We may need to verify your identity before processing requests.

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

While we take security seriously, no system is completely secure, and we cannot guarantee absolute protection.

We may update this Privacy Policy from time to time. Continued use of the website after changes are posted constitutes acceptance of those updates.